A TikTok video is making the rounds online, showing a DEAF WOMAN named Ashley being booted from a Frontier Airlines flight, because she was “not listening” to the flight crew.
In the video, Ashley is so upset she’s sobbing. She insists she didn’t do anything wrong, and that she’s not resisting, she’s just embarrassed and doesn’t want to do a walk of shame down the aisle.
Several people in the video are advocating on her behalf, including her mother, who says her hearing impairment is listed “on her ticket.”
In a caption, Ashley says she was rebooked on another flight, and the “gate agents apologized for the flight attendant’s behavior.”
The video does not show what happened BEFORE this, but supposedly, she brought her own alcohol onboard, and refused to give it up.
A spokesperson for Frontier said that the woman was removed after boarding “with an open container which she admitted contained alcohol when questioned.”
The spokesperson added: “Bringing an open container of alcohol on board violates both Frontier policy and federal law. When the flight attendant informed the passenger of the violation, the passenger rapidly consumed the remaining alcohol in the cup before handing it over.”
The rep also addressed Ashley’s deafness: “There was no indication on the passenger’s reservation that she is deaf or has any form of disability and she was clearly and effectively conversing with them during interactions.”
In Ashley’s previous TikToks she talks about learning that she was going deaf in her 20s. She has not commented on the situation, or the alcohol claims.
@legallyswiftie13 I was removed from a flight because I am deaf. When I went to rebook, the gate agents apologized for the flight attendant’s behavior. @Frontier Airlines please train your flight attendants on disability accommodations, specifically when somebody is deaf/hard of hearing. #deaf #disability #discriminationawareness
(Daily Mail / Live and Let’s Fly)
